Product Specs
Frequently asked questions regarding the product specs of TruWood products
I bought a watch but the band is too large. How do I adjust it to fit my wrist?
All our wooden/metal strap watches and straps come with removable links making them fully adjustable to fit all wrist sizes. We highly recommend taking the watch to a jewelry/watch store in your local mall who'll do it for you! It's fairly cheap and
Are your products waterproof?
Our watches are splashproof, but not completely waterproof. Feel free to wash your hands or come in contact with small amounts of water. Swimming in general or submerging the watch underwater is not recommended. Our full bamboo sunglasses will float
Can I customize my watch?
Looking to make your watch a little extra special? You can add a custom message engraved to the back of select watches. You can view the collection of engravable watches here. Additional engraving fees apply. We are unable to offer additional customi
How do I change the battery on my watch?
We always recommend having the battery changed by a professional to protect the integrity of the wood crafted watch. We use the following batteries in our battery-operated watches. The battery can be replaced by removing the 4 screws on the watch cas
Do you offer prescription lenses?
Unfortunately, our sunglasses and blue light blocking glasses are not prescription compatible. Still can't find what you're looking for? Contact us
What type of lenses do you use in your sunglasses?
Our sunglasses are TAC Polarized lenses that are scratch resistant and also anti reflective!. Still can't find what you're looking for? Contact us
How do I set the time on my watch?
To set the time on your watch, pull the crown out away from the watch. In the out position, turn the crown until the correct time is showing. Once the time is set, push the dial in towards the watch!. For information on how to set the time on your ch
How do I change the date and time on my chronograph watch?
The sub-dials on our chronograph watches measure from left to right: minutes, seconds, and hours!. In order to adjust the time on the watch, the crown must be pulled out to the second position. When you pull the crown, it'll click once for the first
How do I start my automatic watch?
The watch must be winded to get it going. There’s no battery, it’s fully powered by your daily motion!. Our automatic watches are powered by an Automatic movement which means they do not have a battery. The watches are powered through a rotor which c
What type of wood do you use?
In order to reduce our ecological footprint, we source our wood from all over the world. The main types of wood we use are:. Black Sandalwood. Maple Wood. Red Sandalwood. Olive Wood. Zebra Wood. Ebony Wood. Kosso WoodOak WoodBamboo. To learn more abo
Which Apple Watch strap size do I select?
To select the correct size, check to see what case size your Apple Watch is. The size of your Apple Watch should be indicated on the back side of the watch’s touchscreen dial. Select the same size on our website as your case size. For example, if you
My Apple Watch band arrived without an Apple Watch and I feel ripped off!
We try our best to make everything super transparent on our site but we get it, sometimes we miss things when we're excited about a new purchase. All of our Apple Watch band product pages state that the actual Apple Watch is not included with our ban
What are the diameters of your watch cases?
The cases of our watches vary from 35mm to 45mm in diameter. All sizing details are listed on the product page under "Specs". Still can't find what you're looking for? Contact us
What movement powers these beautiful timepieces?
For most of our watches, we use a high quality, high precision, Japanese Miyota Quartz Movement. Our automatic watch collection features a Japanese Automatic Movement and so it doesn't have a battery - it's powered through your everyday motions! It c