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Product Specs

16 articles

Frequently asked questions regarding the product specs of TruWood products

Articles

I bought a watch but the band is too large. How do I adjust it to fit my wrist?

All our wooden/metal strap watches and straps come with removable links making them fully adjustable to fit all wrist sizes. We highly recommend taking the watch to a jewelry/watch store in your local mall who'll do it for you! It's fairly cheap and

Are your products waterproof?

Our watches are splashproof, but not completely waterproof. Feel free to wash your hands or come in contact with small amounts of water.  Swimming in general or submerging the watch underwater is not recommended. Our full bamboo sunglasses will float

Can I customize my watch?

Looking to make your watch a little extra special? You can add a custom message engraved to the back of select watches. You can view the collection of engravable watches here. Additional engraving fees apply. We are unable to offer additional customi

How do I change the battery on my watch?

We always recommend having the battery changed by a professional just because of the nature of wooden products being more fragile than typical metal watches, and we wouldn't want to damage your watch. We use a standard Sony watch battery (model SR621

Do you offer prescription lenses?

Unfortunately, our sunglasses and blue light blocking glasses are not prescription compatible. Still can't find what you're looking for? Contact us

What type of lenses do you use in your sunglasses?

Our sunglasses are TAC Polarized lenses that are scratch resistant and also anti reflective!. Still can't find what you're looking for? Contact us

How do I set the time on my watch?

To set the time on your watch, pull the crown out away from the watch. In the out position, turn the crown until the correct time is showing. Once the time is set, push the dial in towards the watch!. For information on how to set the time on your ch

How do I change the date and time on my chronograph watch?

The sub-dials on our chronograph watches measure from left to right: minutes, seconds, and hours!. In order to adjust the time on the watch, the crown must be pulled out to the second position. When you pull the crown, it'll click once for the first

How do I start my automatic watch?

The watch must be winded to get it going. There’s no battery, it’s fully powered by your daily motion!. Our automatic watches are powered by an Automatic movement which means they do not have a battery. The watches are powered through a rotor which c

What type of wood do you use?

In order to reduce our ecological footprint, we source our wood from all over the world. The main types of wood we use are:. Black Sandalwood. Maple Wood. Red Sandalwood. Olive Wood. Zebra Wood. Ebony Wood. Kosso WoodOak WoodBamboo. To learn more abo

How do I know my ring size?

Not sure what ring size to order? You can easily figure out your ring size at home with a few DIY materials!. 1) Cut a string or paper strip about 100mm long and 2mm wide2) Wrap around the base of your finger. It has to fit snug, but not too tight3)

Do you have vegan options?

In trying to accommodate various customer beliefs, we are currently investigating offering vegan leather bands and other environmentally friendly alternatives for all our products and packaging. Still can't find what you're looking for? Contact us

Which Apple Watch strap size do I select?

To select the correct size, check to see what case size your Apple Watch is. The size of your Apple Watch should be indicated on the back side of the watch’s touchscreen dial. Select the same size on our website as your case size. For example, if you

My Apple Watch band arrived without an Apple Watch and I feel ripped off!

We try our best to make everything super transparent on our site but we get it, sometimes we miss things when we're excited about a new purchase. All of our Apple Watch band product pages state that the actual Apple Watch is not included with our ban

What are the diameters of your watch cases?

The cases of our watches vary from 35mm to 45mm in diameter. All sizing details are listed on the product page under "Specs". Still can't find what you're looking for? Contact us

What movement powers these beautiful timepieces?

For most of our watches, we use a high quality, high precision, Japanese Miyota Quartz Movement. Our automatic watch collection features a Japanese Automatic Movement and so it doesn't have a battery - it's powered through your everyday motions! It c