I tried to adjust the watch band myself and accidentally cracked it. Can you help?
We recommend getting the band adjusted by a watch or jewelry shop if needed, just because of the nature of wooden products being more fragile than typical metal straps, and we wouldn't want you to damage the watch! It's fairly cheap and sometimes they'll even do it for free since it's such a quick job!
If you're a DIY type of person and ran into problems, don't worry. We're human too so shoot us an email and we'll work something out! In most cases we can ship you some some extra spare links.