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General questions about TruWood

Where were the trees planted?

During our trees program, we planted 10 trees for every order placed on our site. The trees are primarily planted all over Africa which also provides a meaningful income to farmers, food for their families, and gives these communities a better chance

How do I check my give card balance?

Your last purchase with TruWood may have came with a give card meant to be given away! You can tell them they can check their give card balance here. Note: Give cards are meant to be given away so that you can invite your family or friends to #JoinTh

Do you offer gift cards?

Yes, you can purchase an e-gift card here. Still can't find what you're looking for? Contact us

Where is TruWood based?

We originally started and are currently headquartered in Toronto, Canada. We are a fully distributed team, embracing the benefits that a remote environment and so we have team members and partners all over the world. Our main shipping warehouse is lo

Do you have a physical store location?

At this time, TruWood products are only available online directly through Still can't find what you're looking for? Contact us

Where are your products made?

All of our products are designed by our dedicated team in Canada, manufactured by our close partners overseas in Asia and finally stored and shipped to you by our fulfillment warehouse in Florida. We source parts from all around the world. Still can'